Q: Why is the blood pressure reading deviated from the sphygmomanometer?

A: The difference between the measurement value of the watch and the sphygmomanometer is determined by a variety of factors. The measurement site of the sphygmomanometer is in the radial artery, and the measurement site of the watch is the two main branches of the arteriole. Normally, the aortic blood pressure measurement and the arteriole The blood pressure measurements will vary by three to forty; if you use a watch and a sphygmomanometer to measure at the same time, because the blood? Ous in the artery in the direction of the centrifuge, the sphygmomanometer measures the straps so that the lower part of your elbow is under pressure. Temporary blood cannot? Ouch smoothly to the branch of the artery below, and the vascular tension is increased, which will make the upper and lower blood pressure measurement values ​​more biased.

Q: Why can't the watch receive the push message?

A: Android phone settings 1. Confirm that the message push switch is enabled on the mobile client. 2. The confirmation message can be displayed normally in the notification bar of the mobile phone. The watch message is pushed by reading the mobile phone notification bar message; if there is no message in the mobile phone notification bar, the watch will not be able to receive the push (need to set the notification setting in the phone settings, open WeChat, phone QQ, SMS, notification button of the mobile client) 3. Open the auxiliary function settings of the bracelet client (see the auxiliary function in the phone settings and open the auxiliary function settings of the bracelet client)

Apple phone settings: 1. Confirm that the message push switch is enabled on the mobile client. 2. The confirmation message can be displayed normally in the notification bar of the mobile phone (need to open WeChat, QQ phone, SMS, and the notification settings in the phone settings, open WeChat, QQ phone, SMS, and the notification switch of the mobile phone client)

Q: Why doesn't the pedometer count steps even though I've already started walking?

A: To reduce errors, the smart watch usually sets an initial value of 10, it counts steps when we walk more than 10 steps. The app will display the actual walking steps and start counting from step 10.

Q: What application is used when connecting to a smartphone?

A: The app is designed by the supplier. You can scan the QR code on the package or manual to download it when you receive the item.

Q: Why the device can't boot or start properly?

A: Please charge your new device for at least 10 minutes or more before first use, this ensures normal device startup and optimal operation. For devices with removable batteries, make sure they are properly installed before charging.

Q: Cannot find the device when pairing the device?

A: Please make sure the distance between the phone and the device is less than 0.5m

Please make sure the device battery is not low. If there is still a problem after 1.5 hours of charging, please contact us.

Q: Unable to connect the device with the app?

A: Some smartphone Bluetooth services will be abnormal when restarting. Please restart the smartphone for device pairing.

Q: Why Android mobile disconnect?

A: Android mobile phone system memory management will be forced to disable the background app, you need to turn off the power saving mode or pull the app to the green background of ayatem housekeeping inside, the app will not be forced to close. The app must be running in the background, Bluetooth will not automatically disconnect.

Q: Why can't I connect Bluetooth?

A:1. Please download the app first

2. Search the Bluetooth name on your APP, then connect it.

3. You can see the connection request on the phone, click “pair”.

If you have connected Bluetooth before, please clear all Bluetooth devices from your phone.

Q: Is the watch waterproof?

A: The smartwatch is splash and sweat resistant, so it's fine when you're exercising. But you can't swim with it.

(Please note: It does not support hot water infusion, hot bath and water vapor. Please avoid using and storing the device in a place with high temperature and humidity.)